Trust
Privacy Policy
Last updated: 27 May 2026
1. Information We Collect
Schnell Solution LLC ("Schnell", "we", "us") operates Insha by Schnell. We collect information you provide directly when creating an account, including your name, email address, and password. We also collect documents, drawings, and files you upload for analysis. Additionally, we automatically collect usage data such as session metadata, device information, IP addresses, browser type, and interaction patterns to operate and improve the service.
2. How We Use Your Information
We use your information to operate Insha by Schnell, process your engineering documents, generate analysis reports, and deliver compliance findings. Account and session data is used to authenticate your identity, maintain security, detect abuse, and support account recovery. Usage data helps us monitor platform performance and improve the service.
3. Document Handling
Documents and drawings you upload are processed by Insha by Schnell to perform engineering analysis and compliance checking. Your uploaded documents are not shared with third parties and are not used to train or improve models for other users. You retain full ownership of your uploaded content and can delete your documents at any time through the platform.
4. Data Storage and Security
Insha by Schnell uses encryption for data in transit and at rest. Access to your data is restricted to authorized systems required for service operation. We implement industry-standard security measures including access controls, monitoring, and regular security reviews to protect your information and uploaded documents.
5. Session Management
Authentication logs, device information, and IP addresses are used to detect abuse, manage active sessions, and support account recovery. You can review and revoke active sessions, resend email verification, and manage your privacy preferences from the privacy settings page in your account.
6. Data Retention and Deletion
We retain your account data and uploaded documents for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data by contacting us. Upon account deletion, your personal information and uploaded documents will be removed from our active systems, though some data may be retained in backups for a limited period as required for legal or operational purposes.
7. Cookies and Tracking
Insha by Schnell uses essential cookies to maintain your session and authentication state. We also use analytics tools to understand how the platform is used, including pages visited, session duration, and general usage patterns. This data helps us improve the service and is not used for advertising purposes. You can manage cookie preferences through your browser settings.
8. Your Rights
You have the right to access, correct, or delete your personal information. You can export your uploaded documents and request a copy of your account data. You may withdraw consent for non-essential data processing at any time. To exercise any of these rights, contact us at the address below or use the privacy settings in your account.
9. Children's Privacy
Insha by Schnell is designed for professional use and is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify users of material changes through the platform or via email. Continued use of Insha by Schnell after changes are posted constitutes acceptance of the updated policy.
11. Contact
For questions about this privacy policy or your data, contact us at WhatsApp.